Your network username and password are used to access important systems such as your email account, 网赌正规网站网址 computers and Moodle.
The information below will help you with any password issues with your account.
Current or returning students
Expired or forgotten passwords
- Reset expired passwords by selecting ‘Forgotten Password (Students)’ on Password Self Service (PSS).
- You will be sent an email to your personal email address containing a link to set a new password.
- Keep your personal email address up to date in the Student Portal. Need help? Contact firstname.lastname@example.org.
Change your existing password
- If you know your password but wish to reset it, you can do this by logging into the PSS portal.
Starting your next course?
- If you're moving onto your next 网赌正规网站网址 course without a break (e.g. from Foundation to Undergraduate), you will use the same details.
500 Internal Server Error
Internal Server Error
The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.
- You will not have access to some services, such as Library Services, until you enrol on your new course.
- Make sure your password meets our recommended Password security requirements (PDF 732KB)
- It may take up to 15 minutes for your password to be updated across all 网赌正规网站网址 systems.
- Read our Cyber Safety guidance for more advice on staying safe online.
- Check our Password frequently asked questions for further help or call the IT Service Desk on +44 (0)20 7514 9898.
- Before starting your course, an email will be sent to your personal email address containing your 网赌正规网站网址 network username.
- Please follow these email instructions to set up your 网赌正规网站网址 password as soon as possible.
- If you haven't received this email and have firmly accepted your offer and met any conditions, please check the Junk folder.
If you have checked this but still haven’t received it, please contact: